Little Rock, Ark. — April 21, 2026 — FOCUS Bank, a community-focused financial institution serving Southeast Missouri and Northeast Arkansas, has selected BOND.AI’s Autopilot Profit to enhance customer engagement, grow deposits, and expand share of wallet through AI-driven, personalized outreach.
Built on a 94-year foundation of community banking, FOCUS Bank continues to invest in innovative technologies that strengthen relationships while delivering modern, data-driven financial services. Through this partnership, the bank will leverage Autopilot Profit to transform transaction data into automated, precision-timed customer engagement.
Autopilot Profit enables financial institutions to identify hidden deposit opportunities, predict customer needs, and launch personalized, one-to-one campaigns at scale—without the need for complex integrations or heavy operational lift.
“As competition continues to intensify across community banks, national institutions, and fintechs, we knew we needed a smarter way to grow within our existing customer base,” said Anna Ferrell, Senior Vice President of Marketing & Business Development at FOCUS Bank. “BOND.AI stood out for its ability to turn customer data into meaningful, timelyengagement. With Autopilot Profit, we can connect with our customers when it matters most, during real financial moments, delivering relevant insights and offers that support their success. Ultimately, this allows us to deepen relationships, strengthen loyalty, and drive long-term growth while staying true to our community-focused approach.”
By adopting Autopilot Profit, FOCUS Bank gains the ability to act on real customer behavior in real time—moving beyond traditional campaigns and static segmentation toward continuous, relevant engagement that drives measurable outcomes.
“FOCUS Bank represents exactly what the future of community banking should look like—deeply rooted in relationships, but forward-thinking in how they deliver value,” said Michael Whitacre, Chief Revenue Officer at BOND.AI. “Their commitment to innovation, combined with their focus on customer experience, makes them an ideal partner. We’reproud to support their growth as they bring more personalized, data-driven banking to their communities.”
This relationship reflects a broader shift across the industry as financial institutions move toward customer-level intelligence and automated engagement to remain competitive. Autopilot Profit empowers banks to deliver truly personal banking experiences at scale—turning insight into action and relationships into growth.
About FOCUS Bank
FOCUS Bank is a community-focused financial institution with a 94-year history of serving customers across Southeast Missouri and Northeast Arkansas. The bank combines personalized, relationship-driven service with modern banking technology to deliver exceptional financial solutions for individuals and businesses. FOCUS Bank is committed to exceeding customer expectations, supporting its communities, and empowering both clients and employees to succeed.
About BOND.AI
BOND.AI is the creator of the patented Empathy Engine®, an AI platform built specifically for financial institutions. Its Autopilot suite enables banks and credit unions to transform transaction data into predictive insights and automated customer engagement. By delivering personalized, 1:1 experiences at scale, BOND.AI helps institutions grow deposits, increase share of wallet, and drive measurable financial performance.